As the majority of our products are large and/or heavy items, it is not possible to calculate delivery charges automatically.

Delivery charges will be notified to you prior to acceptance of your order. Many orders will qualify for free delivery, but charges will apply based on quantity, items ordered and delivery location. We may need further information regarding access for large vehicles before we can confirm these charges.

We use a number of carriers and hauliers for our deliveries, as well as our own transport, and whilst we will endeavour to ensure deliveries are made on time, we cannot guarantee availability of delivery dates or times.

Offloading of heavy products may not be possible for manual handling, and it is the customers responsibility to ensure the safe offloading of deliveries. If offload is not possible , for example because handling equipment is not available or access is impossible or impractical, we reserve the right to make a re-delivery or failed delivery charge.